PIDNASOFT
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About Us

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PIDNASOFT is a Software Solutions Provider Company for IT services, banking and Financial Services, Insurance, Healthcare and Pharmacy, Telecom and Media, Travel and Transportation, Automotive and for Retail services Based in the IT Hub of India. We provide our services to worldwide clients at the globally competitive low cost. Our success lies in using an effective combination of people process and technology strengthened by quality teamwork and innovative tools. We are geared to provide multiple needs of outsourcing in different functionality.

PIDANSOFT has differentiated itself since inception with its unique process efficiencies and project management approach. At PIDNASOFT, we believe in establishing long-term partnerships with our clientele. And the only way of doing that is ensuring superior quality and service in everything we do. To this end, our priority from day one has been focused on getting the best staff and systems.

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Our Mission

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Our mission is to be the most essential global Internet service for consumers and businesses. For persuasion of that mission we have influenced by a set of values – the standards of our quality service, the principles that direct how we satisfy our customers, the time management and the ideals that drive what we do and how we do it.

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Visibility

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We have built out our technology platform with our clients’ key concerns in mind, not the least of which is the need to be ‘on top of things’. Our services come with unsurpassed ‘visibility’ into our operations. This gives most first time users of telemarketing/tele-sales/appointment setting programs with that extra bit of comfort of being able to see where the program is headed in real time. The reports that our service delivery team sees are the ones you see and what’s more, they are available to you at the same time. This is possible because all our reports are machine generated and available on-line.

All of this goes toward making PIDNASOFT one among the highest quality service provider for out-bound services. Do not take our word for it, speak to our clients; some of whom have consolidated their programs with PIDNASSOFT.

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Profile

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Program size

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PIDNASOFT recognizes that relationships begin small, which is why we have placed no restriction on the starting team sizes of programs. We have demonstrated scalability in delivering programs with team sizes in triple digits.

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Performance Management

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Our service delivery uses a measurement based program engineering approach and ‘leadership by example’ where we deploy small team led by a hands on ‘coach’ who spends 70% of his/her time doing the same work as any other team member and the rest of the time in coaching and leading the team to meet and exceed team goals. Our incentive programs are designed to promote predictability and consistency of program performance.

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Delivery Cycle

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